ADOC - Italian Consumers' Defence and Guidance Association

Adoc is the national association for consumers' defence and guidance. We are specialised in supporting consumers in pursuing the respect of their rights as savers, users, taxpayers, and as the main stakeholders in healthcare system. Founded in 1988, it has now 65.000 members. Adoc now covers all the Italian regions and every province. Thanks to the volunteers and the experts that support our activity, we are able to give information, guidance and legal support and assistance to all the aspects connected to consumers'defence. We are also specialised in pursuing alternative legal solutions in controversies through arbitration and extra-judicial procedures based on national agreements with companies representatives and associations.

In each Adoc centre Adoc lawyers give their assistance to consumers. Adoc is among the founders of Consumers' Forum, the European Association of Consumers (AEC). It is member of the National Council of Consumers and Users (CNCU), of the National Council of Broadcasts' spectators.

The president of Adoc is also member of the special commission of the National Statistics Institute (Istat), responsible of the reform of the consumer basket according which it is determined the official inflation rate.

Adoc has managed and participated to projects co-funded by the European Commission.

Adoc is the editor of a nation wide distributed magazine and through this site give an up to date daily information, to its members and stakeholders.

KICK OIL: ADOC, CODACONS AND EUROPEAN CONSUMERS’ ASSOCIATION ANNOUNCE THE FIRST EUROPEAN ENERGY STRIKE On 29th June, during the final match of Euro 2008, European consumers will turn off all the energy sources, except tv Consumers’ Association clamour for: reduction of excises on fuel in order of 15% in every country; adoption of new energy policy; oil payment in Euro

KICK OIL : 29 June the first european strike against the high price of oil and energy

A new consumers' organization is in Europe now

Italy thinks again on immigrants

CAREGIVERS: ADOC ASK FOR BECOMING LAWFUL ALL DOMESTIC WORKERS

Clearness and traceability in global market: the European consumers expectations

Information about the access to justice in Italy

ARGENTINA: EMPIEZO’ EL BOICOT AL TOMATE, ADOC SOLIDARIO CON LOS CONSUMIDORES ARGENTINOS

Staged pasta strike in Italy aimed at decrease in prices

Italian groups stage pasta strike to protest price hike

Des italiens font la grève des pâtes

Italians strike over pasta prices Protests include a one-day pasta strike amid 20 percent price increases

İtalya’da makarna boykotu

Italy to boycott pasta for a day

ITALIANS CALL FOR 1-DAY PASTA STRIKE

La mitad de Italia, en huelga de pasta por el alza de los alimentos

Italian pasta boycott hailed as great success

Italiener boykottieren Nudeln wegen hoher Preise

High food prices prompt pasta boycott

Pasta boycott bites Italians

Huelga de pasta en Italia en protesta por la subida de precios

Día sin pasta en Italia Huelga de los consumidores que protestan por la subida de precios del grano y otros alimentos

Huelga de pasta en Italia por la suba de precios La medida fue convocada por asociaciones de consumidores

Pasta 'strike' shocks Italy

Italians spurn pasta in price protest

Italien bestreikt heute Pasta dal Berner Zeitung

"Pasta-Streik" gegen hohe Lebensmittelpreise in Italien

Italiensk ilska mot dyrare pasta

Nudel-Streik in Italien

Angry Italians hold Angry Italians hold "pasta strike" over price hike

Italians asked to boycott pasta

Italy urged to go on pasta strike ( BBC News del 13/09/2007 )

Angry Italians to go on national pasta strike

Italians call for 1-day pasta strike By COLLEEN BARRY, Associated Press Writer

Consumer groups call pasta strike to protest increases in price of national dish

Grève de la "pasta" jeudi en Italie

Huelga de pasta en Italia Asociaciones de consumo italianas convocan un día sin pasta para protestar por la subida de los precios de los macarrones y los espaguettis, entre otros productos de consumo

"La hausse du prix du blé est un peu un prétexte" Carlo Pileri est Italien. Président de l'association de consommateurs "Adoc", il mène son combat tambour battant devant le palais du gouvernement à Rome. Depuis 10 heures du matin, il distribue gratuitement des paquets de pâtes devant le siège du gouvernement à Rome.

El Clarin: Huelga de pasta en Italia Asociaciones de consumidores convocaron a una simbólica protesta que promueve no comer por un día el plato típico del país, para reclamar por el aumento generalizado en el valor de la harina. Calculan que, a raíz de los incrementos en los precios, una familia tipo gastará mil euros más que el año pasado.

Rising prices prompt pasta strike for a day Italians are being urged to forgo spaghetti, tagliatelle and ravioli today to protest against rising prices

Les Italiens boycottent les pâtes Alexandre Panizzo.

PRICES: "Pasta Strike" against the raise of prices and fairs

Fires in Gargano: compensations provided for damaged tourists

Adoc meets Tukoder in Istanbul the most important organization of Consumers in Turkye will work with Adoc for good reletionship between the tow Countries

Shopping in Milan - Low cost little markets The places where you can go for shopping at low cost in Milan in the little Markets

Adoc helps the tourists who had damages during the fire in Gargano You can call +39(0)881.700094 or +39(0)884.708653 and +39.3356738191

The labelling system is importat garantie for the consumers Adoc invite you to visite the web site dedicate to labelling system

Shopping in Rome - Low cost little markets the best places in the Capital where you can buy at low cost every goods

Taxis suspenden protestas, tras oferta mesa diálogo de Gobierno En Italia hay unos 50.000 taxistas y, según un estudio de la asociación de consumidores Adoc, tomar un taxi en el país para ir a los diversos aeropuertos cuesta un 60% más que la media europea.

Aims and campaigns

• Information, guidance and assistance to consumers
• Campaign for traceability of food
• Campaign for a fair human nutrition
• Fighting against micro-criminality
• Control on fare and prices and promotion of a reform of the price-cap system
• Campaigns for a real and comprehensive protection of private information
• Fighting against trusts and market abuses
• Campaigns against obligatory fees in Telecom and broadcasting sectors
• Campaigns for the liberalisation of markets especially in public utilities and services
• Legal assistance to e-commerce purchasers
• Sevice Charters' and quality standards monitoring reports about legal responsabilities of the public services suppliers
• Campaigns for childhood protection in broadcasts and as advertisments' targets
• Actions to limit and abolish vexatory and abusive conditions and clauses in contracts
• Monitoring of advertising campaigns and reporting before the court and national authorities of mis-leading messages
• Abolition of Vat application on inland obligatory payments on electricity, gas and gasoline bills and prices
• Alternative solutions to contractual controversies in banking, assurances, post, transports, public utilities sectors
• Campaigns for the introduction of the "class actions" bill in Italy
• Campaigns for a fair and transparent information in baniking and assurances sectors
• Contemporary art exhibitions and performances to back solidarity

For more information request please e-mail us at info@adoc.org